Brits prefer biometrics for banking

British people look to security measures more than rates when choosing banks, and biometrics is their preferred authentication method, finds a new survey.

In the survey by specialist lender and savings bank Aldermore, 88% of those surveyed say interest rates are important when choosing a savings provider, slightly ahead of the amount of people who say good customer service is important, 86%.

When it comes to seeking higher returns in a low interest rate environment, nearly one in five (19%) 18-34 year olds would consider riskier savings and investment products which offer higher rates of returns but less protection, compared to only 5% of over-55s.

Across the UK, two thirds (66%) of respondents would not consider using a savings provider that is not covered by the Financial Services Compensation Scheme (FSCS), despite the opportunity to benefit from higher interest rates on their savings.

According to the research, the biggest concern for over a third (35%) of people is the threat of direct theft through online hacking.

When asked what would help consumers trust their bank or savings provider more when it comes to security, nearly nine in ten (89%) say they want to see further investment in security technology and 88% want their bank or savings provider to regularly update its security procedures. In addition to this, nearly six in ten (57%) would trust their bank or savings provider more if it offered biometric authentication.

– Planetbiometrics –


MK Americas
2445 NE Division Street,
Suite 200
Bend, OR.97701


MK Smart Asia Pacific Pte. Ltd.
100 Tras Street, #16-01
The Amara Corporate Tower


Sales Office in Hanoi
The Vista Building, No. 4, 15 Lane Duy Tan Str., Cau Giay Dist., Hanoi, Vietnam
Tel: (84-24) 7100 6781

Sales Office in Ho Chi Minh City
7th Flr., Thien Son Building, No.5 Nguyen Gia Thieu Str., Ward 6, District 3, HCMC
Tel: (84-28) 3930 5023 | Fax: (82-28) 3930 5065


Quang Minh IZ, Me Linh
Tel: (84-24) 3813 4646 | Fax: (84-24) 3813 4648

Ho Chi Minh City:
I3-3, N2 Street, Saigon Hi-Tech Park, District 9
Tel: (84-28) 3736 1446 | Fax: (84-28) 3736 1447